- Phone call - very urgent or scheduled in advance
- Text Message - very time sensitive (now) but less urgent than a phone call
- Voxer - important but any time today or ASAP for you is OK. <-- New!
- Email - it can wait a few days, it's not a big deal.
Asynchronous Voice is my new BFF
September 22, 2013 By
I've been saying for years that I hate the phone. I keep wondering why people keep calling me on my mobile computer (which for some reason they still insist on calling a phone even though that is by far the most poorly executed capability it has). Lately, I've made good progress on cutting down on phone calls, so I thought I'd share so that together we can eventually eliminate most phone calls. Internally at Techstars, we've been using Voxer for about a year now. It's completely changed our ability to communicate easily and we love it. We use it for leaving "instant voicemail" for each other. You still get all the nuance of voice communications for important subjects, but everyone gets to listen and reply when they want to. It has cut way down on both email and the number of internal meetings we used to need. As a company, we now treat the various communication channels with the following priorities: